Internet Sales
All swords are registered (TOROKUSHO), when the sword is exported to a
foreign country. We first return the registration card to the Ministry
of Education, Science and Culture (MONBUSHO).
When we receive an order for an item, we ask the customer to send payment.
After the payment has cleared, we apply for the export license. It takes
about 2 weeks, then we send the item by International Express Mail Service
(EMS).
If the customer is not satisfied with the item, we accept the returned
item within 3 days after the item arrived. In that case, let us know by
FAX or E-Mail. We refund the money after the item clears Japanese customs
and registration. Also, the item must be in the same condition before we
sent it and after we receive it (If the item has any damage, we will charge
the customer for repairs or any damage).